Solutions for Every Customer-Facing Team
NimbleBiz.ai is four products in one platform — messaging, attribution, campaigns, and integrations. Use what you need, plug it into your stack.
How teams choose the right page
Start with the workflow that is closest to your business goal today. Each page breaks down the problem, implementation path, expected outcomes, and practical tradeoffs so you can evaluate fit before rollout.
Cross-Channel Messaging
Your team juggles five tabs: WhatsApp Web, Instagram Business Suite, Facebook inbox, a support tool, and email. Context is lost between channels. Customers repeat themselves. Leads fall through the cracks.
Attribution & Analytics
Meta Ads Manager says you got 500 clicks. Your sales team closed 23 deals. But which ad, which creative, which audience drove those 23? Most businesses fly blind and burn budget on ads that don't convert.
WhatsApp Bulk Campaigns
Email open rates are below 20%. SMS is expensive and unloved. Meta ads are getting pricier. And most bulk WhatsApp tools are either unofficial (ban-risk) or blind (no delivery analytics).
Integrations
Teams use CRMs, commerce systems, calendars, email, and helpdesks to manage customer work. A connection is useful when its data scope and setup match the workflow the team needs.
Capabilities You Can Expect Across This Category
Every implementation is different, but successful deployments usually need the same foundation: channel coverage, reliable handoff, measurable outcomes, and integrations with your current systems.
- One inbox for everything
- Channel-aware AI
- Seamless human handoff
- Team inbox + roles
- CPL by campaign, creative, audience
- CPS across the full funnel
- Cross-channel view
- Export to Meta + Google
What NimbleBiz brings together
NimbleBiz combines chat and voice agents, NBScore lead scoring, CRM connections, and multilingual conversations across customer channels.
Voice and chat — one shared knowledge base
The AI that answers your WhatsApp messages draws on the same knowledge base as the AI that picks up your phone calls. One inbox, no context lost between channels. A lead can start on Instagram, follow up on WhatsApp, and get a callback — all handled consistently.
ExploreNBScore — real-time lead scoring from conversation data
Not tags. Not flow labels. NBScore reads every conversation and produces a 0–100 score across 6 dimensions — intent, urgency, engagement, data captured, deal size, and scope fit. Your sales team works the highest-scoring leads first.
ExploreChat and voice across five customer channels
NimbleBiz supports WhatsApp, Instagram, Facebook Messenger, website chat, and voice calls. Conversations connect with lead context in the shared inbox.
Explore3-channel retargeting ladder — WhatsApp → template → voice call
When a lead goes quiet, NimbleBiz doesn't give up. A configurable ladder re-engages automatically: free-form WhatsApp while the 24-hour window is open, an approved template when it closes, then an outbound AI voice call.
ExploreNot sure which one fits?
Book a 15-minute demo and we'll map the right setup for your business.
Book a demo