AI Agents for Every Customer Conversation
Pick the agent that fits the job. Every NimbleBiz agent runs across WhatsApp, Instagram, Facebook, web, and 25+ languages — with one unified customer profile.
How teams choose the right page
Start with the workflow that is closest to your business goal today. Each page breaks down the problem, implementation path, expected outcomes, and practical tradeoffs so you can evaluate fit before rollout.
AI Receptionist
Most leads decide within 5 minutes. If no one replies, they go to a competitor. Your team can't cover WhatsApp, Instagram DMs, Meta lead-ads, and the website chat widget at once — especially after hours.
AI Support Agent
Support teams drown in "where's my order," "how do I reset my password," "what's your refund policy." Each agent spends hours on questions a good knowledge base could answer — and response times suffer.
AI Sales Agent
Most carts are abandoned. Most DMs asking "is this in stock" never get a reply in time. And bulk WhatsApp campaigns run blind — you don't know who opened, who clicked, who converted.
AI Booking Agent
Half of booking requests come after hours or when the front desk is busy. Phone tag kills conversion. And no-shows cost real money.
AI Voice Agent
Missed calls mean missed leads. Your team can't answer every call instantly, especially outside business hours — and manually calling back every Meta ad lead who didn't convert wastes hours every day.
Capabilities You Can Expect Across This Category
Every implementation is different, but successful deployments usually need the same foundation: channel coverage, reliable handoff, measurable outcomes, and integrations with your current systems.
- Sub-minute response
- BANT-style qualification
- Multi-channel context
- CRM + Slack handoff
- 70%+ ticket deflection
- 25+ languages
- Smart escalation
- Knowledge-grounded answers
What NimbleBiz brings together
NimbleBiz combines chat and voice agents, NBScore lead scoring, CRM connections, and multilingual conversations across customer channels.
Voice and chat — one shared knowledge base
The AI that answers your WhatsApp messages draws on the same knowledge base as the AI that picks up your phone calls. One inbox, no context lost between channels. A lead can start on Instagram, follow up on WhatsApp, and get a callback — all handled consistently.
ExploreNBScore — real-time lead scoring from conversation data
Not tags. Not flow labels. NBScore reads every conversation and produces a 0–100 score across 6 dimensions — intent, urgency, engagement, data captured, deal size, and scope fit. Your sales team works the highest-scoring leads first.
ExploreChat and voice across five customer channels
NimbleBiz supports WhatsApp, Instagram, Facebook Messenger, website chat, and voice calls. Conversations connect with lead context in the shared inbox.
Explore3-channel retargeting ladder — WhatsApp → template → voice call
When a lead goes quiet, NimbleBiz doesn't give up. A configurable ladder re-engages automatically: free-form WhatsApp while the 24-hour window is open, an approved template when it closes, then an outbound AI voice call.
ExploreNot sure which agent fits?
Talk to us about your workflow and we'll recommend the right configuration.
Book a demo