AI Voice Agent — Inbound & Outbound Calls, Automated
NimbleBiz handles your calls so your team doesn't have to. The AI voice agent picks up every inbound call, qualifies leads, and books appointments — and calls back Meta ad leads and WhatsApp contacts automatically.
The Problem
Missed calls mean missed leads. Your team can't answer every call instantly, especially outside business hours — and manually calling back every Meta ad lead who didn't convert wastes hours every day.
How NimbleBiz.ai Solves It
An AI voice agent that answers every inbound call in under 2 seconds, qualifies the caller with natural conversation, books appointments, and hands off to a human when needed. Plus an outbound agent that automatically calls your Meta ad leads and WhatsApp contacts to re-engage and book.
Key Capabilities
Every inbound call picked up in under 2 seconds. No missed calls, no voicemail loops.
Not a phone tree. A real conversation — the AI listens, responds to what the caller says, handles objections, and adapts.
Automatically calls back Meta ad leads, WhatsApp drop-offs, or any lead segment — with a personalised opening based on what the lead did.
After a call, the AI can send a WhatsApp follow-up with a booking link, quote, or recap — closing the loop on both channels.
How It Works
Point your business phone number to NimbleBiz. Every call is answered instantly by the AI — no IVR menus, no hold music, just a natural conversation.
The agent asks the right questions, captures lead details into Captured Details, scores intent with NBScore, and books appointments directly into your calendar.
Configure which leads get a follow-up call — Meta ad leads, WhatsApp drop-offs, or any segment — and the AI calls them automatically at the right time.
See It in Action
A real example of how NimbleBiz.ai handles this.
Hello, I saw your ad for the real estate project in Whitefield.
Hi! Thanks for calling. I can help with that. Are you looking for a 2BHK or 3BHK?
2BHK, budget around 80 lakhs.
Perfect — we have 2BHK units from 74 to 85 lakhs. Can I book a site visit for you this weekend? Saturday or Sunday works better?
Saturday morning.
Booked for Saturday 10am. I'll send you the address and details on WhatsApp now.
The Impact
<2s
Call answer time
24/7
Inbound call coverage
0
Missed calls
Built into the platform
The NimbleBiz advantage
Every NimbleBiz page — agent, solution, industry, or platform — runs on the same differentiated stack.
Voice and chat — one agent, one knowledge base
The AI that answers your WhatsApp messages is the same AI that picks up your phone calls. One knowledge base. One inbox. No context lost between channels. The only platform where a lead can start on Instagram, follow up on WhatsApp, and get a callback — all handled by the same agent.
ExploreNBScore — real-time lead scoring from conversation data
Not tags. Not flow labels. NBScore reads every conversation and produces a 0–100 score across 6 dimensions — intent, urgency, engagement, data captured, deal size, and scope fit. Your sales team works the highest-scoring leads first. Your time goes where it converts.
Explore5 channels native — not WhatsApp with add-ons
WhatsApp, Instagram, Facebook Messenger, website chat, and voice calls — all built natively, not bolted on. Every channel feeds the same unified inbox. Every lead gets the same AI agent, the same response quality, and the same scoring.
Explore3-channel retargeting ladder — WhatsApp → template → voice call
When a lead goes quiet, NimbleBiz doesn't give up. A configurable ladder re-engages automatically: free-form WhatsApp while the 24-hour window is open, an approved template when it closes, then an outbound AI voice call. No competitor combines all three in a single retargeting flow.
ExploreFrequently Asked Questions
What languages does the AI voice agent support?+
Hindi, English, Hinglish, and 100+ languages. The agent auto-detects the caller's language and responds in the same one. Indian regional languages, Southeast Asian languages, and major European languages are all supported.
Can the AI voice agent replace my IVR?+
Yes. Instead of a phone tree ("press 1 for sales, press 2 for support"), the AI has a natural conversation with the caller, figures out what they need, and handles it or routes it appropriately — no menu navigation required.
How does outbound calling work?+
You define which leads should receive a follow-up call — for example, all Meta ad leads who didn't reply on WhatsApp within 2 hours. The AI calls them automatically at a time you configure, with a personalised opening based on their context.
What happens after the call?+
The call is transcribed, lead details are captured into Captured Details, NBScore scores the lead, and the outcome syncs to your CRM. The AI can also send a WhatsApp follow-up message after the call with a booking confirmation, brochure link, or next steps.
Does it work alongside WhatsApp?+
Yes — NimbleBiz is the only platform where the same AI agent handles both voice calls and WhatsApp conversations. A lead who calls and then follows up on WhatsApp gets seamless continuity — the agent knows the full history across both channels.
Ready to try it for your business?
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